What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform Down? High Traffic

    Asked by johnboy666 on September 28, 2016 at 10:38 AM

    Hi there,


    I've just had a customer ring me to tell me they can't complete their form.

    When I check it is showing an error on submit.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Rose on September 28, 2016 at 11:31 AM

    We are sorry for this issue. 

    We have been informed by our developer that the problem is fixed. 

    Please test again and return us if the issue persists.