Blank submissions caused by earlier server issues

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    Asked on September 28, 2016 at 11:16 AM


    My forms are now available but the submissions are still blank.


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    Answered on September 28, 2016 at 01:42 PM

    I checked your form and I do see the blank submissions.  I am not sure if these can be restored, however, I will forward this to our developers to see if they can.  We will let you know via this thread as soon as we have any further information.

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    Answered on December 22, 2016 at 04:29 AM

    Hey @aylin77,

    These submissions are checked and all seems failed.

    Our datacenter failed at network level and we couldn't receive these submissions on our servers.

    We're sorry for the problem,

    Kindest Regards,

    - Ertugrul.