- aylin77Asked on September 28, 2016 at 11:16 AM
My forms are now available but the submissions are still blank.
- JotForm SupportdavidAnswered on September 28, 2016 at 01:42 PM
I checked your form and I do see the blank submissions. I am not sure if these can be restored, however, I will forward this to our developers to see if they can. We will let you know via this thread as soon as we have any further information.
- Chief Technology OfficereeeAnswered on December 22, 2016 at 04:29 AM
These submissions are checked and all seems failed.
Our datacenter failed at network level and we couldn't receive these submissions on our servers.
We're sorry for the problem,