Integration with Infusionsoft not working

  • nmcarlin
    Asked on September 28, 2016 at 12:12 PM

    When I click the Authenticate button to integrate with Infusionsoft, the button just keeps thinking, and does not integrate.  It did once, then I accidentally closed it out.  I've tried more than 20 times and it's still not doing it.  

    Also, when I click the Facebook platform to get a tab, it doesn't do anything either.
    Page URL: https://form.jotform.com/62574513639159
  • Welvin Support Team Lead
    Replied on September 28, 2016 at 3:32 PM

    The form is now integrated with SalesForce so I think you've figured this out already. When integrating and you accidentally closed the authentication window, you may need to refresh the website to activate the authentic button. If refreshing is not working, closing down the form builder and re-editing the form should work.

    With regards to the Facebook tab, I will answer that in the following new thread:

    https://www.jotform.com/answers/944582