- Michael dalyAsked on September 28, 2016 at 12:13 PM
Unfortunately I have forgotten my login password.
I have requested to reset it but never receive the reset instructions that are supposedly sent to the email above.
I have tried several times.
Could you help please.
- cicektunaAnswered on September 28, 2016 at 12:31 PM
When you login , please click "Forgot my Password", re-enter your e-mail address and click "Send Reset Instructions"
An e-mail should appear in your e-mail box with instructions indicating a link "To reset your password visit ..." , click that link to change your password. If you can't see the e-mail , please check your "Junk Box" once.
Hope that helps. Thank you.
- JotForm SupportdavidAnswered on September 28, 2016 at 03:26 PM
I checked our logs and the password reset email should have gone through. If it did not, check your spam/junkmail folders as previously stated. If it is not there, let us know and we will be happy to assist you further.