What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    After submitting form "Incomplete values" box pops up

    Asked by simplysmiles on September 28, 2016 at 02:50 PM

    After I submit my form after filling out all required fields a box pops up that says there are incomplete fields in my submission. I know I filled out all required fields and when I tried leaveing one box unchecked it brought me to that question to complete before I was allowed to submit it.  

  • Profile Image
    JotForm Support

    Answered by Kevin_G on September 28, 2016 at 08:43 PM

    I have checked your form http://www.jotform.us/form/62596859700165 and I was able to replicate the same issue, I also cloned your form and I can see the issue as well on my cloned form. 

    However, I can see there is a Form Separator Widget required: 

    I will suggest you to set these fields as not required since these kind of fields cannot get an input and then the message about a required field empty is shown when submitting the form. 

    Please after setting the field as not required try submitting your form, if the issue still persists, please let us know.