What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Images Issue

    Asked by XenaWilliams on September 28, 2016 at 06:35 PM

    My images have all disappeared from my form, why?

    I had taken hours creating this form

    Thanks

    thanks all creating hours
  • Profile Image
    JotForm Support

    Answered by Mike_G on September 29, 2016 at 12:11 AM

    I have checked your form and I see that the images are uploaded for your product list in PayPal payment field. However, yes, I see that the images are showing as broken and it was not uploaded properly. I see that you uploaded the images using its link. However, when I checked the link I see that it has something after ".jpg".

    https://imgengel.s3-eu-west-1.amazonaws.com/210-90501.jpg?AWSAccessKeyId=AKIAJZS23TO5IKI4RM2A&Expires=1475095321&Signature=eqP4U0hHsrU740KhFYGFl%2Bz28P8%3D

    Could you try to remove that and just have,

    https://imgengel.s3-eu-west-1.amazonaws.com/210-90501.jpg

    If that still doesn't solve your issue, please feel free to get back to us so we can further help you. Thank you.