What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms not navigating to custom url after submi

    Asked by max123jot on September 28, 2016 at 06:36 PM


    just when i thought i had this under control

    my form is not navigating to the pages indicated in the conditions

    i did add this line



    as per what i had understood from jot support

    the forms were working perfectly this morning,

    but as i worked during the day, they no longer navigate

    each form in the conditions seems to work great

    but the navigation has stopped ....i cant figure

    please advise

    this is important to me to resolve soon


    Page URL:

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    JotForm Support

    Answered by Kiran on September 28, 2016 at 11:53 PM

    I have checked your JotForm and see that it is having only two fields while the redirecting URL is having 4 parameters. Could you provide us with the correct form URL and the options to be selected to replicate the issue at our end? This would help us in investigating the issue further and provide you with necessary assistance.

    We will wait for your response. Thank you!