What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not working for Mac user using firefox

    Asked by weneedmerch on September 28, 2016 at 06:54 PM

    Hey guys, we have reports of the following form having issues with Mac users on Firefox:

     

    http://www.weneedmerch.com/ordering.php

     

    Some people can't upload their images... Some people click submit and nothing happens.

     

    So you see anything wrong with the form? Is there anything you can suggest or test?

     

    Really want to stay with you guys!!

    Page URL:
    http://www.weneedmerch.com/ordering.php

    for Reports www and click submit
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    JotForm Support

    Answered by david on September 28, 2016 at 07:08 PM

    Forms should now be working once again.  We had a brief server issues that has been resolved.  If any forms are still not able to complete submissions, let us know and we will be happy to have a look.