What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I make sure my forms show up the same on different operating systems but same search engines.

    Asked by cisco35 on April 24, 2012 at 02:51 PM

    To whom it may concern,

    I have a JotForm form on ValdesGardens.com home page and other pages within the website. When viewing the form on a windows machine (Dell Computer - Chrome Search Engine) the form is cut off on the bottom not allowing for potential customers to submit their form. When viewing it on a Mac-Chrome it show up as it should. I also notice that other websites I administer are having the same issue. Hopefully you can help me with one and in turn it will figure out the issues with the others. 

    I tried to minimize the space between the questions fields on the form and that did not help. When set to zero, the space does not decrease between fields as it once did.

    The attached image is from the Dell. It does not show up so well because I did a screen shot based on printing to PDF. Hopefully you get the gist of how the form gets cut off above the beginning of the ads.

    Please Help!

    Page URL:

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    JotForm Support

    Answered by idarktech on April 24, 2012 at 08:47 PM

    Hi there,

    I see you are using iWeb Program for your website. Please try increasing the HTML Snippet where you've pasted the JotForm Code on your iWeb Program. See if that helps. 

    Let us know if this doesn't work for you. Thanks!