What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I recover a submission a deleted by mistake?

    Asked by gymnasticsvictoria on September 28, 2016 at 07:59 PM

    I deleted a submission from Nunawading by mistake and I need it back. How can I recover it without making them fill out the form again?

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    JotForm Support

    Answered by EltonCris on September 29, 2016 at 01:46 AM

    Unfortunately, you can't recover submissions when you delete them in your form submissions page.

    However, if you have received their submissions notification over email, you will be able to recover their data from the email. Or you can check them in your email history http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History. Email history contains notifications and autoresponders sent by the system.
    Hope this helps!

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    Answered by Michele on July 18, 2017 at 06:52 PM

    I think adding a "recently deleted" folder should be a standard feature. I'm surprised and disappointed that there is no backup.
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    JotForm Support

    Answered by Jim_R on July 18, 2017 at 08:42 PM

    @Michelle - To give way to the OP and avoid confusion, I moved your post to a separate thread https://www.jotform.com/answers/1202641 

    We'll reply there shortly.