What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get the code to work within my website? The 'next' button doesn't work correctly.

    Asked by totinograce on April 24, 2012 at 03:43 PM

    We are creating a form for senior parents to send us information about their son or daughter's scholarships they are receiving.  The reason we are using Jotform is because you offer the 'upload a file' option.

    When I post the code within our CMS (Silverpoint), the form creates these bullets in front of every line.  And, when you click on next (i created different pages), it won't continue to the next page.  Is there a way to fix this

    Page URL:

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    JotForm Support

    Answered by idarktech on April 24, 2012 at 08:59 PM


    Please try re-embedding your form with the complete source code. I can see that jotform javascripts and css files aren't included in your source. I'm sure this is the reason why form doesn't behave well. Please get your form's source code, here's how:

    1. Click on "Setup & Embed" tab on the form builder toolbar

    2. Click on "Embed Form"

    3. Click on "Source" and copy the provided codes.

    Hope this helps. Let me know if you have any further questions. Thanks!

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    Answered by totinograce on April 25, 2012 at 04:16 PM

    Thanks!  Unfortunately, that's where I got the source code the first time around.  Any other suggestions?

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    JotForm Support

    Answered by idarktech on April 25, 2012 at 09:16 PM


    JotForm javascripts and css codes are still missing on your form page. Form source code comes with javascripts and css codes like this:


    <script src="//max.jotfor.ms/min/g=jotform?3.0.3313" type="text/javascript"></script>

    <script type="text/javascript">



    <link target="_blank" href="http://max.jotfor.ms/min/g=formCss?3.0.3313" rel="nofollow noopener" rel="stylesheet" type="text/css" />

    Kindly please retake again your source code and be sure to declare all the codes provide by JotForm. 

    Another alternative solution is to re-embed your form using iFrame code. Simply remove all the existing JotForm codes on your page and re-embed your form using iFrame code. This should also help.

    If you have any further questions, please let us know. We'd be happy to help you here. Thanks!