What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about upgrading.

    Asked by gicargentina on September 28, 2016 at 11:03 PM

    The email you sent me says  

     

    "Since you have reached this limit, you must upgrade to a SILVER plan no later thanOctober 4th if you want to create new forms. The cost for this plan is $39 per month."

     

    Does it mean that if I keep the number of forms I have right now and I don't create any new ones I can keep all of the as they are without upgrading?

     

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    JotForm Support

    Answered by Chriistian on September 29, 2016 at 04:21 AM

    You are correct. You can keep using the forms that are currently on your account without upgrading. However, you will not be able to create new forms, clone forms, restore deleted forms or enable forms that were disabled. You will only need to upgrade to Silver if you want to create new forms, clone, etc. on your form.

    For more information about this, please check out our blog post here: Upcoming Changes to JotForm Starter & Guest Plan Users.

    Regards.