I am not getting email notifications

  • cmmanders
    Asked on September 28, 2016 at 11:43 PM

    Vmy submitted registrations show up in jot form account, but they are Not being pushed to my email account cmanders2@bex.net

    Yes, ibmad3 sure you are a safe sender, and not going to  my spam

  • Elton Support Team Lead
    Replied on September 29, 2016 at 4:29 AM

    I have removed your email address from the bounce list. You should receive emails on that email address now.

    Here's the bounced reason:

    cmanders2@bex.net is in the bounce list 

    Reason(s) : smtp; 554 5.7.1 Service unavailable; Client host

    According to this reason, JotForm was unable to reach your mail host because it is unavailable. Please make sure that your email service provider is working and that email address is active. Also please ensure that there's no typo with your email address.

    Thank you!