What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting email notifications

    Asked by cmanders2 on September 28, 2016 at 11:43 PM

    Vmy submitted registrations show up in jot form account, but they are Not being pushed to my email account cmanders2@bex.net

    Yes, ibmad3 sure you are a safe sender, and not going to  my spam

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    JotForm Support

    Answered by EltonCris on September 29, 2016 at 04:29 AM

    I have removed your email address from the bounce list. You should receive emails on that email address now.

    Here's the bounced reason:

    cmanders2@bex.net is in the bounce list 

    Reason(s) : smtp; 554 5.7.1 Service unavailable; Client host

    According to this reason, JotForm was unable to reach your mail host because it is unavailable. Please make sure that your email service provider is working and that email address is active. Also please ensure that there's no typo with your email address.

    Thank you!