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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change the sender email of Autoresponder?

    Asked by dcha on September 29, 2016 at 02:39 AM

    How do I set up a Confirmation Email to be sent to the person submitting the Form that is NOT from Jot Forms?

    Users will not know who this is, and we'd like the confirmation email to come directly from us?

    Please advise, thank you!

    email autoresponder change sender
  • Profile Image
    JotForm Support

    Answered by Nik_C on September 29, 2016 at 05:38 AM

    To do that please follow:

    1. Go to your Emails section:

    2. Click Create new email

    3. Then Autoresponder:

    4. In new window go to Advanced: 

    5. And on the bottom of the page choose Sender email-Add new email address: 

    Also if you don't want to go through creating your email address as sender you can just keep everything and change the Sender name:

    That way your users will know if it came from you.

    Hope it helps, let us know if you have further questions.

    Thank you!