How to change the sender email of Autoresponder?

  • dcha
    Asked on September 29, 2016 at 2:39 AM

    How do I set up a Confirmation Email to be sent to the person submitting the Form that is NOT from Jot Forms?

    Users will not know who this is, and we'd like the confirmation email to come directly from us?

    Please advise, thank you!

  • Nik_C
    Replied on September 29, 2016 at 5:38 AM

    To do that please follow:

    1. Go to your Emails section:

    How to change the sender email of Autoresponder? Image 1 Screenshot 70

    2. Click Create new email

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    3. Then Autoresponder:

    How to change the sender email of Autoresponder? Image 3 Screenshot 92

    4. In new window go to Advanced: 

    How to change the sender email of Autoresponder? Image 4 Screenshot 103

    5. And on the bottom of the page choose Sender email-Add new email address: 

    How to change the sender email of Autoresponder? Image 5 Screenshot 114

    Also if you don't want to go through creating your email address as sender you can just keep everything and change the Sender name:

    How to change the sender email of Autoresponder? Image 6 Screenshot 125

    That way your users will know if it came from you.

    Hope it helps, let us know if you have further questions.

    Thank you!