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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Dropbox Integration Freezing.

    Asked by johnboy666 on September 29, 2016 at 04:11 AM

    Hi there,

     

    I have had a form running fine for over a year that is integrated with dropbox.

    Recently my forms are not being sent to dropbox.

     

    I have checked all details and tried going through the authentication process again to make sure but face a problem.

     

    I click "edit integration"

    I click "Authenticate"

    I Click "Allow access" in the pop-up.

    Then it just freezes... (see attached screenshot)

     

    Thanks in advance for your help.

    Page URL:
    www.ucase.co.uk/ebay-upload

    Screenshot
    dropbox freezing My Forms problem Freezes
  • Profile Image
    JotForm Support

    Answered by beril on September 29, 2016 at 07:40 AM

    I've tested the DropBox Integration in a demo form. Unfortunately, I am not able to reproduce the same issue that you’re having.

     

    After that, I've checked your form which is http://www.jotformeu.com/form/42612676286360 it seems you've integrated the DropBox Integration without any issue.

    If you still experience the same issue, please let us know and we will be glad to take another look.