Dropbox Integration Freezing.

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    Asked on September 29, 2016 at 04:11 AM

    Hi there,


    I have had a form running fine for over a year that is integrated with dropbox.

    Recently my forms are not being sent to dropbox.


    I have checked all details and tried going through the authentication process again to make sure but face a problem.


    I click "edit integration"

    I click "Authenticate"

    I Click "Allow access" in the pop-up.

    Then it just freezes... (see attached screenshot)


    Thanks in advance for your help.

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    Answered on September 29, 2016 at 07:40 AM

    I've tested the DropBox Integration in a demo form. Unfortunately, I am not able to reproduce the same issue that you’re having.


    After that, I've checked your form which is http://www.jotformeu.com/form/42612676286360 it seems you've integrated the DropBox Integration without any issue.

    If you still experience the same issue, please let us know and we will be glad to take another look.