What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Maximum form creation

    Asked by recesco92 on September 29, 2016 at 04:46 AM

    Good Morning,


    i've seen that your sales policy are changes. Maximum form for a free account are 5 but we have 23 because 3 month ago were possible create more than 5 forms. My question is will they disappear from our website? (attached one of the page were the forms are used, for see it you have to click on "Richiedi informazioni")


    Thanks in advance


    P.s. In this form the redirect to the thank you page doesn't work why?

    Page URL:

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    JotForm Support

    Answered by Chriistian on September 29, 2016 at 09:31 AM


    I checked your account and you currently have 23 forms. The answer to your question is no. The forms will not disappear from your website or from your account. Forms that were created before the policy mentioned was created will not be lost. However, you will no longer be able to create new form as you have already exceeded the limit. I hope I answered your question. Do let us know if you need further assistance.