What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Need to reset submissions

    Asked by vodafonerjp on September 29, 2016 at 08:33 AM

    Hi there, are you able to reset my submission count to 0.  We hope to make the form live this Saturday 1st October.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on September 29, 2016 at 11:49 AM

    There are currently only 2 submissions for your form out of 100 possible for the month.  We do not normally reset submissions for users unless there is a compelling reason.  Since the monthly reset occurs on October 1st, there is not really a reason to reset your counters at this time.  Keep in mind that we can do a one time reset on your account if you are testing, however, this does not look like a good time to do so since you have very few submissions and the monthly reset will occur quite soon.