Need to reset submissions

  • Profile Image
    Asked on September 29, 2016 at 08:33 AM

    Hi there, are you able to reset my submission count to 0.  We hope to make the form live this Saturday 1st October.


  • Profile Image
    Answered on September 29, 2016 at 11:49 AM

    There are currently only 2 submissions for your form out of 100 possible for the month.  We do not normally reset submissions for users unless there is a compelling reason.  Since the monthly reset occurs on October 1st, there is not really a reason to reset your counters at this time.  Keep in mind that we can do a one time reset on your account if you are testing, however, this does not look like a good time to do so since you have very few submissions and the monthly reset will occur quite soon.