- vodafonerjpAsked on September 29, 2016 at 08:33 AM
Hi there, are you able to reset my submission count to 0. We hope to make the form live this Saturday 1st October.
- JotForm SupportdavidAnswered on September 29, 2016 at 11:49 AM
There are currently only 2 submissions for your form out of 100 possible for the month. We do not normally reset submissions for users unless there is a compelling reason. Since the monthly reset occurs on October 1st, there is not really a reason to reset your counters at this time. Keep in mind that we can do a one time reset on your account if you are testing, however, this does not look like a good time to do so since you have very few submissions and the monthly reset will occur quite soon.