- Cindy MartinezAsked on September 29, 2016 at 09:50 AM
Hi, good morning, I cannot seem to get into my account, when I tried logging in, I got a message that my account is suspended because of phishing. Can you please release my account. I have a deadline to meet and I need my forms.
Cindy martinezPage URL:
- JotForm Supportashwin_dAnswered on September 29, 2016 at 12:32 PM
Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.
Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.
I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.
- Cindy MartinezAnswered on September 29, 2016 at 12:46 PMYay!!! You're the best :)