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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Lightbox not Being Displayed

    Asked by HeartBeatInc on April 24, 2012 at 05:36 PM

    Hi

    The Lightbox option is not displaying. I have tried it on JotForm and on my Site. On JotForm the test page displays and a link to get the lightbox to disply is created, but when clicking on teh link nothing happens.

    Thought it was a local issue so I tryed it on my site and teh same problem. click on the link and nothing happens

    Page URL:
    http://www.heartbeatinc.ca/page/welcome

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    JotForm Support

    Answered by Goldo on April 24, 2012 at 09:34 PM

    We are aware of the issue with lightbox and dev are working on it.

    For the meantime please check your Lighbox Embed Code and look for:

    <script src="http://jotform.ca/min/g=feedback2" type="text/javascript">

    Change it to:

    <script src="http://jotform.ca/min/g=feedback" type="text/javascript">


    We simply change feedback2 to feedback.

    After done making changes, test your lightbox and let us know if it works.