What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by moecom on September 29, 2016 at 10:36 AM

    I've followed the setup of square in accepting credit cards and have authenticated using it as well.  However, when I test it, it gives me an error message... Please advise!



    has the form and then click on the visa image.... 


    Thanks a million...


    Maurice Lewis



    Page URL:

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    JotForm Support

    Answered by Nik_C on September 29, 2016 at 01:04 PM

    I checked your form and I see that it is not connected with Square:

    So that should be the cause of this issue. I wasn't able to test this so if the issue persists after you integrating please share with us the screenshot of the problem. You can do that by going to this link: https://www.jotform.com/answers/945437 and clicking this button:

    We'll wait for your response.

    Thank you!