Why has my account not been upgraded three days after payment?

  • Profile Image
    freedetergent
    Asked on April 24, 2012 at 07:06 PM

    Hello, 

    I upgraded my account on April 22nd, the charge has cleared my bank and my account is not yet upgraded. This is severely affecting my company as we just sent out a mailer for people to use this form to almost 2,000 people who now cannot submit their information to us. I can be contacted at KristinQWS@gmail.com and appreciate your immediate attention to this matter. 

     

    Kristin

  • Profile Image
    Goldo
    Answered on April 24, 2012 at 09:24 PM

    I have manually upgraded the account. You may need to log out and log back in to see the changes.