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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Designer Tool: Unable to see hidden fields in the design mode

    Asked by commercialkings on September 29, 2016 at 12:38 PM

    Thanks for your response, but this now leads me to a new issue. When I pull up designer, I can't even see the fields I want to edit. 

     

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    JotForm Support

    Answered by Charlie on September 29, 2016 at 02:23 PM

    I believe the fields set to hidden or those conditionally hidden will not be displayed in the Form Designer Tool. Here's an example test form I made:

    Here you can see I have an address field that is set by default to hidden.

    In the form designer tool, it won't show up. 

     

    Same cases for those fields that are conditionally hidden.

     

    I believe this is somewhat a bug or a design flaw. The fields displayed in the Form builder should also be displayed in the Form Designer Tool to further design the hidden fields without requiring them to be unhidden. 

    I will forward this to our developers to have it checked. Apologies for the inconvenience. For the meantime, you might need to disable or un-hide them first if you are designing them in the Form Designer Tool.

    Apologies for the inconvenience.