- smunyanAsked on September 29, 2016 at 01:02 PM
I attempted to upgrade online and was unable to. I need to be contacted ASAP to upgrade to Silver. Please call me at 315-200-8245.
- JotForm SupportNik_CAnswered on September 29, 2016 at 03:10 PM
Unfortunately, we don't have phone support so please refer to this thread.
I checked your account and I see that it is still on Bronze.
Please try following:
1. Clear your Browser's cache to avoid any problem from that side,
2. Log in to your JotForm account,
3. Go to Billing page,
4. Click Upgrade:
If you're still experiencing this issue please let us know so we can take necessary actions.