Upgrade - Form View

  • juliaSpaceCraft
    Asked on September 29, 2016 at 2:04 PM

    Hello, 

    I'm receiving an email to upgrade my account because I've exceeded my form views. None of my forms have more than 7 views. What's going on?

  • Jeanette JotForm Support
    Replied on September 29, 2016 at 3:34 PM

    In our system, it shows the forms have consumed 1028 form views.

    Every time someone loads the form, whether they submit it or not, it's counted as form view. I've reset it back to 500.