What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade - Form View

    Asked by juliaSpaceCraft on September 29, 2016 at 02:04 PM


    I'm receiving an email to upgrade my account because I've exceeded my form views. None of my forms have more than 7 views. What's going on?

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    JotForm Support Manager

    Answered by Jeanette on September 29, 2016 at 03:34 PM

    In our system, it shows the forms have consumed 1028 form views.

    Every time someone loads the form, whether they submit it or not, it's counted as form view. I've reset it back to 500.