What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I join my company account if I created a new indivial user account?

    Asked by Wsanders2 on September 29, 2016 at 03:22 PM

    My boss sent me a invitation to our paid account, but it still says my user is on the free account. How can I join the company paid account?  Thank you.

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    JotForm Support

    Answered by jonathan on September 29, 2016 at 08:51 PM

    Your account can be a sub-account under your company main account.

    User guide: How-to-share-forms-with-a-sub-account-user

    Is this what you wanted to achieve? If not, please clarify what it is you wanted to do. 

    Just to be clear, each account/user in JotForm is unique.

    If you wanted other people to access your account and forms, you will have to give them access to login/password of the account.

    So this will be similar to your company account. If they want you to use the account, they will have to grant you the login access to the account itself.

    Hope this help. Let us know if there is more we can assist you with.



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    JotForm Support

    Answered by jonathan on September 29, 2016 at 08:52 PM

    Also if your account is on FREE plan, you will have to upgrade to the paid plan if you want it to be a paid account.

    Even if your account is under a paid plan, it can still be a sub account under your company main account.