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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am attempting to change the name on the survey form and it will not allow it.

    Asked by globalpolicysolutions on September 29, 2016 at 04:23 PM

    Hi,  The current survey form listed states all questions and concerns to Gwendolyn, but I would like to change it to reflect AJ the form allows me to save, but the preview always reflects Gwendolyn.  This is the sentence I would like to change it to below.  Any help or guidance would be greatly appreciated.


    Please complete this form in its entirety. You may forward all questions and concerns to AJ at scheduling@globalpolicysolutions.com or contact the office at 202-265- 5111. Any supplemental material that you feel would be useful in making a decision is also welcome.

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    JotForm Support

    Answered by Chriistian on September 29, 2016 at 10:26 PM

    I cloned your form and tried to edit the text, and I was able to edit it without any issue.

    The changes I made were saved successfully when I preview it:

    Please try clearing your form cache and and browser cache then edit the form again. If you are still unable to change it on your end, you can try cloning my demo form where I made the changes: https://form.jotform.com/62728862763973 

    If the issue persists, please let us know.