How can I set up two conditions to the same field without affect the functionality?

  • annemcfarland
    Asked on September 29, 2016 at 4:28 PM

    Dear Jotform,

     

    I am trying to use conditions to have my form populate (?) appropriately.  

    Specifically, I want to know if someone has Long Term Care Insurance, so I have a radio button to ask this.  If the answer is YES, then the next question appears.

    How many Long Term Insurance Policies do you have?  This is a drop down with the options of 1 through 8.  I want this to show as many following questions as there are policies.

    I can get it to work IF, I select the appropriate number of policies and then toggle between YES and NO on the radio buttons for the Do you have Long Term Care Insurance.  

    Is there a way to do this without having to toggle between yes and no on the original question?

     

    Thanks,

     

    Anne

  • Kevin Support Team Lead
    Replied on September 29, 2016 at 10:46 PM

    I have checked your form and I can see you currently have these conditions: 

    How can I set up two conditions to the same field without affect the functionality?  Image 1 Screenshot 50

    How can I set up two conditions to the same field without affect the functionality?  Image 2 Screenshot 61

    I would suggest you to disable all those conditions and apply the following changes, first set up only one condition to show the dropdown "How many Long Term Care Insurance Policies?" the condition will be triggered only when the correct answer is selected, as you're using Show / Hide conditions then the field will be hidden until "Yes" is selected: 

    How can I set up two conditions to the same field without affect the functionality?  Image 3 Screenshot 72

    The same applies to the drop down, the other fields will remain hidden until an option in the drop down is hidden so the conditions should look like this: 

    How can I set up two conditions to the same field without affect the functionality?  Image 4 Screenshot 83

    So basically if in the first radio button nothing is selected them the other fields will do nothing. 

    Here is the link to my sample form where I have applied this change, please take a look: https://form.jotform.com/62728467289977 

    If you have any question, please let us know.