Customized PDF: Ability to include new fields added to the form to the customized PDF without resetting it

  • seineriversafety
    Asked on September 29, 2016 at 5:12 PM

    The ability to attach pdf submissions on notifications is critical for what I am doing.  Love this feature but I have 2 problems:

    1) When I update fields on a form or make changes, the "customized pdf template" does not include those fields/changes and I need to "reset" the pdf template and redo all my customization - which is a painful process.  Is there a way to modify the customized pdf to accommodate form changes without reseting the entire template?

    2) I use the same form template for multiple users so often need to clone forms - again I loose the pdf customization when I clone the form.  Is there any way I can copy the pdf customization so I don't need to redo the template.

     

    Thanks!

  • Kiran Support Team Lead
    Replied on September 29, 2016 at 11:18 PM

    I understand that you want to include the newly added fields in the form to the customized PDF. Unfortunately, it is not possible to add new fields to the customized PDF without resetting the form at the moment. Let me forward the thread to our backend team as a feature request for evaluation. We cannot provide you any ETA for the implementation at this time. However, you'll be posted here if there is any update in this regard.

    Your other question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/946507

    Thanks!