What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can i get a receipt

    Asked by futientree on April 25, 2012 at 02:54 AM

    I would like to ask if I can get a receipt after paying for upgrading.

    my email: nach_huang@futien.org.tw

  • Profile Image

    Answered by gori-mathew on April 25, 2012 at 03:32 AM

    Hi,

    Thanks for contacting us. Yes we give invoices for any payment made using credit card via our 3rd party plimus gateway and for paypal, they send you receipt too.

    Your account is still on Free account, if you are sure that you have made upgrade payment, please give us ref: # send to you on your registered email.

    Lets know if you need further assistance, hope to see your upgrade soon. More updates on our paid accounts can be accessed via http://www.jotform.com/pricing