- championprecisionAsked on September 29, 2016 at 09:42 PM
I got problem with SMTP configuration.
How to set SMTP using gmail personal.
when i set my my SMTP using my gmail account and try to submit form this error will send in my gmail as bellow:
There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62718110102440 to firstname.lastname@example.org to prevent issues arising from your account.
Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.
If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to email@example.com.
All the best,
P.S. This is an auto-generated email, please do not reply here.
"Your help is very much appreciated"
- JotForm SupportWelvinAnswered on September 30, 2016 at 04:09 AM
Here's our guide for setting up an SMTP using Gmail: https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP. You have to use your full email address as the username and use port 587/TLS respectively.
Also, you cannot use an SMTP when both Send Uploads as Attachment and PDF Attachment are enabled in the email settings. These features will only work when firstname.lastname@example.org is used. If you'd like to use your own email as the sender, you need to disable these in the form.