How to setup an SMTP using Gmail Address

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    Asked on September 29, 2016 at 09:42 PM

    Hi all,

    I got problem with SMTP configuration.
    How to set SMTP using gmail personal.
    when i set my my SMTP using my gmail account and try to submit form this error will send in my gmail as bellow:

    There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62718110102440 to to prevent issues arising from your account.

    Please log in to your JotForm account ( to correct your SMTP configuration.

    If you have questions, please post your questions to or send an email to

    All the best,
    JotForm Support

    P.S. This is an auto-generated email, please do not reply here.



    "Your help is very much appreciated"

  • Profile Image
    Answered on September 30, 2016 at 04:09 AM

    Here's our guide for setting up an SMTP using Gmail: You have to use your full email address as the username and use port 587/TLS respectively.

    Also, you cannot use an SMTP when both Send Uploads as Attachment and PDF Attachment are enabled in the email settings. These features will only work when is used. If you'd like to use your own email as the sender, you need to disable these in the form.