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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to setup an SMTP using Gmail Address

    Asked by championprecision on September 29, 2016 at 09:42 PM

    Hi all,

    I got problem with SMTP configuration.
    How to set SMTP using gmail personal.
    when i set my my SMTP using my gmail account and try to submit form this error will send in my gmail as bellow:

    There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62718110102440 to noreply@jotform.com to prevent issues arising from your account.

    Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.

    If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to support@jotform.com.

    All the best,
    JotForm Support

    P.S. This is an auto-generated email, please do not reply here.



    "Your help is very much appreciated"

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    JotForm Support

    Answered by Welvin on September 30, 2016 at 04:09 AM

    Here's our guide for setting up an SMTP using Gmail: https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP. You have to use your full email address as the username and use port 587/TLS respectively.

    Also, you cannot use an SMTP when both Send Uploads as Attachment and PDF Attachment are enabled in the email settings. These features will only work when noreply@jotform.com is used. If you'd like to use your own email as the sender, you need to disable these in the form.