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    How can I remove the footer

    Asked by jonathanmassey on April 25, 2012 at 06:14 AM

    After clicking the "Print Form" button the print out appears with a footer: http://form.jotform etc together with the date and time. How can I remove the http://... etc part? 

    Page URL:

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    JotForm Support

    Answered by abajan on April 25, 2012 at 08:07 AM

    That depends on the operating system (OS) and browser. For instance, when the button is clicked in Chrome 18, a preview of the printed form appears where the user can click a check box to remove the both the header and footer:

    Without un-checking that box, the URL would appear in the footer of the printed form.

    However, the procedure in Firefox 12 bears little resemblance to the above. When the "Print Form" button is clicked, the following dialog box pops up (of course, the printer model shown in the "Name" drop down will differ according to the default printer on the user's system)

    At this point, if the user were to print the form without changing the printer setup, the URL would appear in the header of the document. With some model printers, clicking the "Properties" button shown above would allow one to choose whether the URL should be printed but other models provide no such option. In such cases, the user would have to click "Cancel" then go to File > Page Setup... > Margins & Header/Footer > URL > --blank-- > OK before printing

    And that's just two browsers! Considering the number of possible OS/browser combinations (not even taken into account the number of available versions for each browser), you can imagine how many different procedures there must be for hiding the URL on the printed form.

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    Answered by jonathanmassey on April 25, 2012 at 08:46 AM

    Ok, thank you. Many of my forms will be completed using an iPad where there is no option to remove the header/footer in the print menu. From what you say this is a function of the browser and cannot be configured in Jotform, or can it?

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    JotForm Support

    Answered by abajan on April 25, 2012 at 10:24 AM

    Thus far, my research on print style sheets suggests that the display of that element is totally beyond the control of webmasters. (In this case that would be the JotForm developers and/or users like yourself). But my colleagues could well prove me wrong.