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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Resize uploads before submission?

    Asked by agrupa on September 30, 2016 at 09:21 AM
    I have the same request, ask me the size before submission. We have forms that have 5 or more pictures and most of our users do not know how to resize their photos. I understand that it is not a simple request with the way Jotform works; however it would be a welcomed addition.  
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    JotForm Support

    Answered by Charlie on September 30, 2016 at 09:27 AM

    Unfortunately, there's no update yet on the original thread you replied here. And it seems like it won't be implemented anytime soon. 

    Could you please provide us more details of the feature you are requesting? What wold you like to have? Do you like an automated way of resizing the images or you want your users to resize the image upload before submission? 

    Currently, you can set a maximum allowed file size for your file uploads, it is mentioned in this guide: https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    You can also check the available file upload widgets that we have here: https://widgets.jotform.com/category/file_upload 

    I hope that helps.

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    Answered by KONAALERT on October 10, 2016 at 09:46 AM

    Hi Charlie,

    I am looking for a way my users can submit a photo any size and the jot form could resize that photo to fit in a predesigned area on the form.



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    Answered by KONAALERT on October 10, 2016 at 09:49 AM

    Or maybe there is a way to have a preset image box telling users what size image will fit in that box?  So users can ensure they resize their pics before uploading?

    Thanks again.


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    JotForm Founder

    Answered by aytekin on October 10, 2016 at 10:16 AM

    Thank you for your requests. We have now opened a widget request with our Widgets Team. They are going to work on adding a photo upload widget that also allows users to resize/crop their photos. 

    We will let you know when this widget is implemented. 

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    Answered by andylassiter on October 11, 2016 at 09:34 PM

    We are attempting to collect some 20+ photos per form submission and the upload time is slowing down our field team.  Their phones automatically take photos that are wonderful but way too big.. 1 - 2 MB per photo would be fine.. please consider this functionality