What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions stopped working

    Asked by insideout on November 26, 2010 at 04:59 AM

    i have several forms using a condition that showed additional fields when a radio button was ticked. it worked great for months now all my forms that use the conditions have stopped working.

    when i refresh the screen doesnt clear the radio button.

    i used iframe to implement on my site

    http://www.insideoutskiing.com/club.html  the conditional button is need to join

    any help would be gladly received...

  • Profile Image

    Answered by insideout on November 26, 2010 at 05:00 AM

    http://www.jotform.com/insideout/2140704222  is the form address

  • Profile Image

    Answered by insideout on November 26, 2010 at 06:23 PM

    anybody have any ideas? ;)

  • Profile Image

    Answered by insideout on November 28, 2010 at 09:00 AM

    just bumping this as it will be major surgery to change ALL my forms to remove the conditions....

  • Profile Image

    Answered by serkan on November 29, 2010 at 04:10 AM

    This problem is fixed now.

    BTW, you are misusing the radio button. If you have only one option to show you should use Check Box because there is no way to make single radio button unchecked.

    Thanks

  • Profile Image

    Answered by insideout on November 29, 2010 at 04:40 AM

    THANKs , for a very quick reply and fix to my problem!