What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Captcha not working

    Asked by dwalker on April 25, 2012 at 10:21 AM

    I used the captcha on my form and copy the code to my website.  Captcha is not working.

    Page URL:
    http://nursingprepcenter.learning-management.com/Contact-Us.aspx

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    Answered by pinoytech on April 25, 2012 at 01:54 PM

    Hi,

    Have you tried already embeding your form using iFrame method? If not, please give a try and let us know if the said issue still persist after re-embeding your form into your website using iFrame method.

    Thank you!

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    Answered by dwalker on April 25, 2012 at 06:14 PM

    That worked.  Thanks.

     

    How do I forced email address?  I don't want users to contact us without an email address.

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    JotForm Support

    Answered by Goldo on April 25, 2012 at 07:36 PM

    What are you trying to achieve? If you wanted to receive an email once someone fills up the form, then you will need to set up notifications.

    Simply go to: Setup & Embed > Emails Alerts > Notifications

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    Answered by dwalker on April 27, 2012 at 02:49 PM

    I want to capture email address and want this mandatory. Currently, my form will send the info without capturing this field.

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    JotForm Support

    Answered by Goldo on April 27, 2012 at 02:53 PM

    You can achieve this by setting the Email Field as Required. In this way, they will not be able to submit the form not until they enter an email address.

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    Answered by dwalker on April 27, 2012 at 03:41 PM

    Thanks for the help.  You all are wonderful!

     

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    JotForm Support

    Answered by Goldo on April 27, 2012 at 03:44 PM

    It's our pleasure. Feel free to contact us if you need assistance.