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    I have created a sign-up form in 24 languages but need help for users in non-Western languages

    Asked by drkirkwilson on September 30, 2016 at 12:45 PM

    For example, a user views my form in Hindi but cannot seem to enter text in Hindi. Is there anything that Jotform can do or is it all on the user to make sure they have the proper script enabled to enter their data in Hindi?

    There are a number of additional forms in non-Western languages and I imagine users of those languages will have the same issues.

    I am not so familiar with the technical issues. If you can point me to a document that would help me understand, that would be great.

    Thanks.

    Page URL:
    https://form.jotform.com/62186291285158

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    languages
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    JotForm Support

    Answered by Charlie on September 30, 2016 at 02:49 PM

    You can make your form multilingual by following this guide: https://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages. But I presume you are already familiar with that as I see your form already has that feature enabled. 

    Now I am not entirely sure if I understood your concern, you are not able to enter Hindi characters in the text box? I believe that will be specific on the keyboard layout of the user. I can copy and paste Hindi characters in your online form, there shouldn't be able problems with forms accepting non-English characters as an input. Here's a sample of it:

     

    Other non-English characters like Japanese, Chinese and the likes should also work. But that is specific to the keyboard language used by the user. The inputs are actually dependent on the user's end I believe.

    Let us know if I misunderstood your concern.