What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does it say that I am out of space?

    Asked by debbieb on September 30, 2016 at 01:43 PM

    I received an email that I was out of space so I logged in to my account to delete the submissions. After I deleted them it still says I am out of space. I do not want my forms to be deactivated. Am I doing something wrong?

     

    Thanks,

    JoAnna

    Screenshot
    out of space
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    JotForm Support

    Answered by Welvin on September 30, 2016 at 04:29 PM

    That is because you have exceeded your monthly submissions limit. Free accounts are limited to just 100 submissions per month. Please note that deleting submissions won't restore the limit. Only our system can reset the limit which is scheduled every 1st day of each month. 

    The submissions will reset tomorrow, you can either wait or upgrade to increase the limit or do some tasks to increase the limit for free through our GetMore program: https://www.jotform.com/myaccount/getMore