What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cómo restringir el número de campos que se pueden seleccionar

    Asked by clienteincognito on September 30, 2016 at 02:05 PM

    Hola,

    Quisiera preguntar si se puede restringir el número de campos que se pueden seleccionar.

    En la siguiente pregunta tengo 7 campos (proceso de compra, proceso....etc) y quiero que solo se pueda seleccionar un campo en la columna "Primero, un campo en la columna "Segundo" y un campo en la columna "tercero".

    En este momento puedo seleccionar todos los campos de la columna "primero", todos los campos de la columna "segundo" y todos los campos de la columna "tercero".

     

    De antemano muchas gracias,

     

    Eduardo

     

  • Profile Image
    JotForm Support

    Answered by Welvin on September 30, 2016 at 05:36 PM

    You can set required option from the matrix properties. You can select "Require an answer on every row":

  • Profile Image

    Answered by clienteincognito on September 30, 2016 at 07:17 PM

    Hi, thanks for you answer. 

    But:

    I dont require answer in every row. I need require one answer in every columns.

    Regards

     

  • Profile Image
    JotForm Support

    Answered by Boris on October 01, 2016 at 02:21 AM

    The columns of your Matrix field are currently these:

    Muy Bueno
    Bueno
    Regular
    Malo
    Muy Malo
    No aplica

    From what you have last described, are you saying you'd like to require an answer inside each of those columns? So one of the rows must be set to Muy Bueno, another must be set to Bueno, another must be set to Regular, etc. That is what requiring answers inside columns would do, and we do not currently have such functionality on our Matrix fields.

    If you were instead looking to have an answer provided for each row of your Matrix field, and your rows are currently these:

    Proceso de compra
    Proceso y atención durante la entrega y retiro de equipaje
    Puntualidad en la salida del bus
    Comodidad a bordo del bus
    Servicio de alimentación a bordo
    Entretención a bordo (películas)
    Limpieza y orden del bus
    Atención de la tripulación a bordo
    Seguridad

    This would mean that in each of these rows, your users would need to select one of the options between Muy Bueno to No aplica. If the latter is what you are looking for, then please follow the instructions laid out by my colleague to set it up.

    Please test out your form with the Required option set to require an answer on each row, and let us know whether your form is performing differently from what you wanted. Thank you.

  • Profile Image

    Answered by clienteincognito on October 03, 2016 at 08:19 AM

    Hi Boris,

    Thank you very much for your answer.

    What I need is as is as you describe it, but with a difference.

    Of the nine rows of the matrix, I need you to choose exactly three, as shown in the following image.

    At present the respondents can select 9 rows.

     

     

    Regards

     

    Eduardo

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 03, 2016 at 11:40 AM

    Unfortunately, this does not seem to be possible at the moment, you cannot set a max or min number of required options in the field, you can only set the field required based on the dropdown as shown in the screenshot below: 

    However, we could escalate this thread to our second level as a feature request if you want, please let us know and we will be glad to proceed.