What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we securely mass-remove old messages in the JotForm Inbox?

    Asked by DanskTennisFond on September 30, 2016 at 02:24 PM
    How do we securely mass-remove old messages in the JotForm Inbox?
    remove old submissions
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    JotForm Support

    Answered by Jan on September 30, 2016 at 03:02 PM

    You can delete all the submissions in the Submissions page. Please refer to this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    The guide also explains how you can filter the submissions so that you can delete form submissions in a specific time frame.

    Please note that deleting submission data is irreversible and will permanently remove it in our servers.

    Hope that helps. Thank you.