I only recieve the email notification if I send an email test. Could you help me?

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    Asked on April 25, 2012 at 12:41 PM
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    Answered on April 25, 2012 at 01:29 PM

    We apologize for any inconvenience this may have caused. Can you please change your Sender E-mail to noreply@jotform.com and Sender Name to JotForm try again? I've just made the changes and sent a test submission. I was able to receive a notification email.

    While you are on your Form Builder;

    - Click on ''Setup & Embed'',

    - Click on ''Email Alerts'',

    - Select ''Notification'',

    - Click on ''Reply-To and Recipient Settings,

    - Change ''Sender Name'' to JotForm and ''Sender E-mail'' to noreply@jotform.com,

    - Click on ''Finish'' and save your form.

    If this still doesn't work, please do let us know.