Subtotal not showing

  • LegacySolarCoop
    Asked on September 30, 2016 at 3:22 PM

    I have indicated in my set up to show the subtotal on form. Yet when I go into preview and test and set the quantity to 4, no subtotal shows. Any ideas what is wrong?

  • Support_Management Jotform Support
    Replied on September 30, 2016 at 7:49 PM

    You'd have to turn on the Show Total Price on the Form option on your Stripe Wizard to show the subtotal on the form:

    1. Click the wand-like icon to open the wizard.

    Subtotal not showing Image 1 Screenshot 50

    2. Click the gear icon to open your Stripe settings.

    Subtotal not showing Image 2 Screenshot 61

    3. Then set the Show Total Price on the Form to YES and SAVE.

    Subtotal not showing Image 3 Screenshot 72

    Result:

    Subtotal not showing Image 4 Screenshot 83

    Also, I noticed the Quantity Textbox and Bond Term Dropdown menu were cropped on your form. If you wish to fix that, inject these CSS codes:

    .form-product-item {

        overflow: visible;

    }

    I'm seeing you already have some Custom CSS codes injected so I'll assume you know where to paste these. But in case you need help, here's how.

  • LegacySolarCoop
    Replied on October 1, 2016 at 10:01 AM

    Thank you! This is just what I needed! And thank you for the bonus help re the cropped fields. I was wondering what was going on with that!

  • Support_Management Jotform Support
    Replied on October 1, 2016 at 3:11 PM

    Sure anytime :) 

    I'm glad that extra help worked as well. Enjoy your weekend!