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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problemas con Captcha y mensaje de Gracias

    Asked by Latfitness13 on September 30, 2016 at 05:48 PM



    Reporto problemas de Captcha ya que no se actualiza la imagen de verificación de igual forma al ingresar los datos y al mandar registro no me aparece el texto de agradecimiento por el registro.


    Quedo en espera de su corrección.


    Saludos cordiales.

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    JotForm Support

    Answered by jonathan on September 30, 2016 at 10:43 PM


    I checked your embedded form https://www.jotformpro.com/form/62735687717975 on your website, but I do not see a Captcha field on it anymore. It seems you had it removed already.

    If you were having issue with the Captcha field not loading properly when your form was embedded on your website, a workaround you can do to fix it is to re-embed the form on your website using instead the form's iframe publish code

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    The iframe embed code should help prevent any script conflict issue on the website and should load the Captcha field properly. 

    Do let us know if issue remains.