What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not working

    Asked by ScuolaItaliana on September 30, 2016 at 06:18 PM

    I have several forms through my jotform account but one of them is not working.  I have asked several times for help with this but have not received any response.  I need this form to work - it is holding up my registration process for my school.


    The form is here: http://scuola.us/parent-permission-waiver-form/

    The submit button never works.


    Page URL:

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    JotForm Support

    Answered by Kiran on September 30, 2016 at 11:19 PM

    I see that your earlier questions through this support forum on the same issue were answered by our colleagues. Please see the thread links below:



    I have now tried submitting the form and I am able to see the Thank you page after submitting the form. Please see the screenshot below:

    If you are still experiencing any issue with the form embedded on your web page, please let us know. You may try submitting the form using a different browser or using a private/incognito window.

    Let us know if you need any further assistance. We will be happy to assist.