JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why is it taking so long to export my data?Asked by kayemac on September 30, 2016 at 10:26 PM
I've requested for this on september 26. still, it's saying it's in progress.
I have checked your account, and I see the same - the exporting process seems to have gotten stuck on that day for your account:
I have re-issued another request to export your account data, and it worked correctly this time. Please download the latest export of your account data from that same page:
If you experience further issues, please let us know. Cheers.