What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your video shows the old way and the new way doesn't show a way to see

    Asked by Susan1 on September 30, 2016 at 10:44 PM

    Your video shows the old way and the new way doesn't show a way to see how long the continue form is enabled - can someone come back a week later, a month later, etc.? Thanks,



    This is a re-post of a comment on How to Enable Auto Fill on Forms

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    JotForm Support

    Answered by liyam on October 01, 2016 at 12:12 PM

    Thanks for letting us know, Susan. We'll eventually update the video to have the new version of the process reflect in it.

    For your concern about the duration of the length of time the information is stored, it should keep the information on your browser for about a month so yes, they can come back to the form within this period, or when the cookies on your browser gets deleted. 

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    Answered by David Westbrook  on December 15, 2016 at 01:27 PM

    I am looking for this as well.

    Is there any way to change the length of time the data is held in the cookies for. I know we use to be able to do it on the old system. But I can't seemake to find it on the new layout.

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    JotForm Support

    Answered by BDAVID on December 15, 2016 at 03:34 PM

    @David Westbrook, your question will be addressed here: https://www.jotform.com/answers/1012750