Provide an option for more files to upload

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    mills
    Asked on April 25, 2012 at 02:18 PM

    I have a number of forms that people upload files through. Most of the forms have 3 different File Upload buttons.  I would like a question to say the following:

     

    Do you need to upload more than 3 files?

    If Yes is selected I would like them to show another 7 fields for them to upload files through.

    If No then it will hide the 7 fields.

     

    It would also be nice to allow a drag and drop of files to happen to the form or a upload multiple files to be selected.

     

    I think I can do this using a conditional logic setup, but I was hoping there was another way.

    One thought I had was to embed a frame for uploading files and when selected it could come up as a seperate page, but then I would need a way to tie all the files into the original form.

  • Profile Image
    pinoytech
    Answered on April 25, 2012 at 02:25 PM

    Yes, conditional logic method is the only way to make that possible. Can you provide as well as your website URL were you embeded your form for further assistance.

    Thanky you!

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    mills
    Answered on April 25, 2012 at 02:41 PM
    I haven’t used that method at this point just an idea I had.
  • Profile Image
    Mike_T
    Answered on April 25, 2012 at 04:27 PM

    Alternatively, you can just enable "Allow Multiple" option for your upload field. It will switch your single upload field to multiple upload tool. This tool support drag and drop, multiple files selection and upload status bar.

     There are a few cons:

    - drag and drop + multiple files selection is not supported by every browser.

    - you can not upload files bigger than 100-150MB using this multiple upload.

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    mills
    Answered on April 25, 2012 at 04:31 PM
    Very nice, but how do I change the color? Also if I don’t enter a max file size what is the practical limit to the file size the form will support?
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    Mike_T
    Answered on April 25, 2012 at 04:39 PM

    You can use our new Nova Theme to get the gray Multiple Upload button.

    You may also check the following article:

    Custom Colors for Multi-upload Buttons

    Default Max File Size is 10MB.

    Thank you for using our services.

  • Profile Image
    mills
    Answered on April 25, 2012 at 05:27 PM
    I have setup the form to use multiple files, but now I get a message like the following at the top of the page:
    To help protect your security, Internet Explorer has blocked this website from displaying content with security certificate errors. Click here for options..
    Can we get rid of this error?
  • Profile Image
    Mike_T
    Answered on April 25, 2012 at 05:34 PM

    Please provide us with the URL to your test page and version of your Internet Explorer.

    Then, we will try to check this out.

  • Profile Image
    mills
    Answered on April 25, 2012 at 05:39 PM
    https://www.regionalcare.com/onlineforms.html has all the forms I have published to the web so far. The form that is giving me the error is the Select Flex form. The version of IE is 8.0.6.001.18702
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    jeanettebmz
    Answered on April 25, 2012 at 05:59 PM

    You are probably using Internet explorer 6.

    I found a work around this issue on this external site

    http://support.microsoft.com/kb/931850

    I was not able to check the URL you have provided us , though

    Jeanette

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    mills
    Answered on April 25, 2012 at 06:04 PM
    I read the article, but why would it be sending this error only when I use the multiple file upload option instead of a single file upload option?
    Here is the direct link.
    https://secure.jotformpro.com/form/21136721391952
    Please also note I am using IE 8
  • Profile Image
    jeanettebmz
    Answered on April 25, 2012 at 06:13 PM
    Here you have the screenshot from the test I made on my own computer and a browser simulator using IE8. So I would suggest you to reset your browser

     

    To reset Internet Explorer settings

    Close any Internet Explorer or Windows Explorer windows that are currently open.

    Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, typeInternet Explorer, and then, in the list of results, click Internet Explorer.

    Click the Tools button, and then click Internet Options.

    Click the Advanced tab, and then click Reset.

    Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.

    In the Reset Internet Explorer Settings dialog box, click Reset.

    When Internet Explorer finishes restoring the settings, click Close, and then click OK.

    Close Internet Explorer.

    Your changes will take effect the next time you open Internet Explorer.

    Should you have more assistance

    Jeanette

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    mills
    Answered on April 26, 2012 at 01:58 AM
    I have tested this and I have also used another computer and yet I still get the error. Do you have any other suggestions?
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    ItalyTech
    Answered on April 26, 2012 at 02:27 AM

    mills have you removed the page from your hosting ? I cannot try to help you because I / we need to try. Thanks. Alessandro

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    mills
    Answered on April 26, 2012 at 03:03 AM
    You may edit the page tonight if you like.
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    idarktech
    Answered on April 26, 2012 at 04:57 AM

    Hi Mills,

    I can't replicate the issue on IE8. Can you please recheck it again? I can see that your site isn't getting any certificate errors anymore. If the problem still persist, try changing your form link from https://secure.jotform.us/form/21005627233139 to https://www.jotform.us/form/21005627233139, see if this helps. Also, be sure that your system date/time is up to date. 

    Let us know if problem still persist after that. Thanks.