What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I get their pictures to show up on the submission email?

    Asked by KONAALERT on October 01, 2016 at 09:16 AM


    You wrote "

    You can change font and font size, color, you can insert pictures if you need(headings or something similar) you can even insert HTML code if you want more customized submission.


    Hope it helps, if you need further assistance please let us know.

    Thank you!"


    That is helpful. How can I get their pic that they upload to the jotform to show up on the submission email?


  • Profile Image
    JotForm Support

    Answered by Jan on October 01, 2016 at 06:39 PM

    If I understand you correctly, you would like to make the uploaded image appear in the autoresponder email. If yes, then please refer to this guide:

    1. Click the "Emails" button in the toolbar.

    2. Select the Autoresponder and then click the "Edit" button.


    3. Under the General tab, you'll see the assigned field name in the "File Upload" field. If the field name is not showing, you can generate it by clicking the "Form Fields" drop down and selecting it.

    After doing that, you need to add the "IMG:" code inside it. 


    You can specify the width and the height by adding it in the IMG code ":width:height".


    Here's what your code will look like:



    Here's the email I received:

    Hope that helps. Thank you.