What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Google Spreadsheet IntegrationAsked by parsonsscholars on October 01, 2016 at 10:45 AM
The google spreadsheet that is created when I set up the integration is encrypted -- it's not plain language that people submitted in the forms.
Your form has an encryption that is why the data showing in the Google Spreadsheet is encrypted. Unfortunately, decryption is not possible in the Google Spreadsheet Integration.
I suggest to check the form submissions page, upload the key and manually export it to Excel. You can also disable the encryption on your form if you want to use the Google Spreadsheet Integration.
Please check this guide for more information about encrypted forms:
Hope that helps.