Form Limits Not reset

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    morgeeman
    Asked on October 01, 2016 at 12:46 PM

    I would like to know why my form limits have not reset as it's the 1st of October.

     

    I would also appreciate it if someone could tell me why it is saying my account is due to be downgraded today. I am happy on my current plan.

     

    A speedy answer to these questions would be appreciated as my last ticket seems to have been ignored.

  • Profile Image
    Jim_R
    Answered on October 01, 2016 at 05:15 PM

    Sorry about that, your monthly limits should be replenished now. Your original (first) thread https://www.jotform.com/answers/948120 has already been addressed.