What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Limits Not reset

    Asked by morgeeman on October 01, 2016 at 12:46 PM

    I would like to know why my form limits have not reset as it's the 1st of October.


    I would also appreciate it if someone could tell me why it is saying my account is due to be downgraded today. I am happy on my current plan.


    A speedy answer to these questions would be appreciated as my last ticket seems to have been ignored.

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    JotForm Support

    Answered by Jim_R on October 01, 2016 at 05:15 PM

    Sorry about that, your monthly limits should be replenished now. Your original (first) thread https://www.jotform.com/answers/948120 has already been addressed.