JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Since there is no option in your account to change your username/account name, you can just send us a request here in the support forum. Please make sure you are logged in the account that you want to have its username changed. Also, please indicate the new username that you would want to have for your account. Can you provide us at least three(3) usernames in the order of which you would want to have the most so that if the first one is already taken (not available) we can still try to use the other two?
We will wait for your response. Thank you.