Is JotForm offering white label access for clients?

  • nutrbrandi
    Asked on October 1, 2016 at 10:29 PM

    Any chance JotForm is now considering offering white label access for clients?? I just created a sub-user account to test the functionality, and an email came from JotForm requesting the sub-user sign up with JotForm to access the form. *sigh

    I need to be able to give my client a username and password to access as a sub-user (to review entries and reports/analytics from entries), without them knowing I'm using JotForm. Mark is making very valid points and clearing explaining the reasoning why this is a much needed feature for JotForm clients (as Mark says, revealing to our clients that we're using JotForm is NOT an acceptable option). 

    I've been using another form builder and I've seen other form builders that accommodate an entirely white-labelled access, and I'm surprised you haven't incorporated this functionality with JotForm (given what a great platform you have). I was hoping to use JotForm because it has every feature/functionality I need to incorporate into the form I'm creating...but I won't be able to do so unless my clients can view entries and see some reports generated from the entries themselves - in white label format!  

  • liyam
    Replied on October 2, 2016 at 4:26 AM

    Hello,

    You can try using JotForm Anywhere to be able to embed the form builder on your website.  Feel free to check this out and let us know if you have questions or concerns: https://www.jotform.com/anywhere/

    Thanks.

  • nutrbrandi
    Replied on October 2, 2016 at 7:03 AM

    Thank you for your response.  I have checked out the link - this doesn't look to be white labelled... I notice in the FAQ that if more than 100 submissions of their form are received/month, JotForm will ask users to upgrade to a paid plan.  And when I viewed the example site, I notice your logo at the top of the form.  Thanks for the suggestion, but unfortunately, that doesn't seem to be a solution to the issue.  

  • jonathan
    Replied on October 2, 2016 at 10:04 AM

    Hi,

    Do you perhaps meant using JotForm on your own domain? Is this what you meant by the white label access?

    You can actually do use custom domains on your form. Please refer to the user guide:  

    How-to-use-Custom-Domains-with-Jotform

    We do had a licensing option before but we have stopped providing it already and concentrated instead on our Form Builder.

    You can check this similar discussion thread for more helpful info.

    https://www.jotform.com/answers/504473-Do-you-have-a-white-label-option

    Please let us know if there is more we can help you with.

    Regards

     

  • nutrbrandi
    Replied on October 2, 2016 at 10:37 AM

    Hi, 
    Using on my own sub domain is one part of it, and I would need to do that as well. However, I need my clients to be able to login as a sub-user (with their own username and password), to view submissions and generate reports from the submissions, WITHOUT any reference to JotForm.  The original thread I posted my question in had several comments back and forth from another person (Mark), explaining the functionality I'm asking about as well - if you're not clear on what I'm asking, that thread may help clarify the question in order to provide an answer... at the point of the last comment in that thread, JotForm did not offer what we're asking about, but I'm wondering if this functionality is now available?  

  • liyam
    Replied on October 2, 2016 at 12:14 PM

    Thanks for the clarification, nutrbrandi.

    Unfortunately, as mentioned by Jonathan. We no longer offer licensing of the form builder for whitelabel. The request also which was asked from another thread still does not exist. bSo you are limited to the options that we have recommended.

    Thanks.

  • nutrbrandi
    Replied on October 2, 2016 at 12:29 PM

    Thank you for the update.  

  • annettetg
    Replied on October 17, 2016 at 5:37 PM

    I just posted the below on an older forum post about the same thing, so thought I'd include it on this post too.

    I too am looking for a way where I can give access for my clients to view and edit their submissions if required. I love Jotform and use it for many of my clients, BUT the one thing missing is for us designers to give a white label option for this access to our clients.

    Ideally it would be great if I could setup a sub-login for my clients under my account, so they can see their submissions and do reports, but I don't want them to see the Jotform branding or have them receive any information from Jotform etc.

    You might think that you would be missing out on revenue by providing this unbranded user area, but in reality my clients wouldn't be candidates for a creating forms, that is what they pay designers to do it for them. So in fact if you offered this, you would probably increase your revenue from designers as it becomes a much more powerful tool for us.

    Really hoping this can be developed as it has been a request for many years.

  • David JotForm Support
    Replied on October 17, 2016 at 6:41 PM

    @annettetg I responded to your request in the other thread this one was extended from:

    https://www.jotform.com/answers/283181

    If you have any further questions, let us know and we will be happy to help.

  • Rose
    Replied on September 19, 2018 at 4:03 AM

    Good News,

    Jotform Enterprise is released and it supports hosting your data on your private dedicated server, "Single SignOn" and "White-labelling". You can get further info on https://www.jotform.com/enterprise/

    For incorporating your own company branding, please check out the JotForm White Labeling service.